Introduction
Welcome to Kick N Drip! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website or purchasing from us, you agree to abide by these Terms. If you do not agree with any of the terms outlined below, you must discontinue use of our services immediately.
These Terms constitute a legally binding agreement between you (“Customer,” “User,” or “You”) and Kick N Drip (“Company,” “We,” “Us,” or “Our”). We strongly encourage you to read them carefully before making a purchase or using our services.
Eligibility & Account Registration
To use our website and services, you must be at least 18 years old or have obtained legal consent from a parent or guardian. By placing an order, you confirm that you meet this requirement.
Some features on our website may require account registration. You are responsible for maintaining the confidentiality of your account credentials and agree not to share your login information with others. Any activity conducted under your account is your sole responsibility. In the event of unauthorized access, you must notify us immediately. We reserve the right to suspend or terminate accounts that violate these Terms.
Ordering & Payments
By placing an order, you confirm that the information provided is accurate, complete, and up-to-date. Orders are subject to acceptance and availability, and we reserve the right to refuse or cancel any order at our discretion.
We accept various payment methods, including credit/debit cards, PayPal, and cryptocurrency transactions. Payments must be made in full at the time of purchase. In cases where a payment is flagged as fraudulent or unauthorized, we may cancel the order and take necessary legal action.
Once an order is placed, it cannot be modified or canceled, as processing begins immediately. If you encounter an issue, contact us as soon as possible, and we will do our best to assist you, although changes are not guaranteed.
Shipping & Delivery
Our logistics network operates from two warehouses: one in Lithuania and one in the United States. As a result, shipping times may vary based on destination, stock availability, and external logistical factors.
Estimated shipping times:
Standard delivery: 5-25 business days (varies by region)
Expedited options may be available at checkout (where applicable)
Delays can occur due to factors beyond our control, such as customs clearance, aerial traffic congestion, and external shipping carrier disruptions. Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.
Kick N Drip is not liable for shipping delays caused by incorrect addresses, customs clearance, or force majeure events. If your package is lost or significantly delayed, please contact our support team for assistance.
Product Quality & Authenticity
At Kick N Drip, we take pride in offering high-quality, premium footwear that is designed with attention to detail and craftsmanship. Our products are carefully sourced to ensure exceptional materials, comfort, and style while maintaining affordability.
By placing an order, you acknowledge that our products are retail-grade replicas, made to match the aesthetics of leading brands. No refunds, returns, or disputes will be accepted regarding product authenticity, as this is disclosed before purchase. We ensure rigorous quality control measures so that every order meets our high standards before shipping.
Returns, Exchanges & Refunds
We accept returns only in cases where the product arrives damaged, defective, or incorrect. To request a return, customers must contact our support team within 48 hours of receiving the item. Clear photos and a description of the issue must be provided. The product should remain unused, in its original packaging, and in resellable condition.
Once a return request is approved, customers may choose between a replacement or store credit. Refunds to the original payment method are offered only in exceptional cases at our sole discretion.
Important Notes:
We do not accept returns based on minor variations in design, sizing issues, or personal preferences.
Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to our error.
Cancellations & Order Adjustments
Orders cannot be canceled once they are placed. However, if you need an adjustment, you may contact our team within 1 hour of placing the order. While we strive to assist, modifications are not guaranteed.
If an order is canceled due to inventory unavailability or payment issues, we will notify you and issue a full refund.
Customer Responsibilities
As a customer of Kick N Drip, you agree to:
Provide accurate shipping and payment information.
Comply with all applicable laws and import regulations in your country.
Understand that our sneakers are retail-grade replicas and accept the associated terms.
Failure to comply with these responsibilities may result in order cancellation, account suspension, or refusal of future service.
Intellectual Property & Website Use
All content, images, product descriptions, logos, and branding on Kick N Drip’s website are owned by us or our licensors and are protected by copyright laws. Users may not reproduce, distribute, or modify any website content without prior written consent.
Any unauthorized use of our intellectual property may result in legal action.
Limitation of Liability
Kick N Drip shall not be held liable for:
Any indirect, incidental, or consequential damages resulting from the use of our website or products.
Delays caused by third-party logistics providers or customs processing.
Customers misinterpreting product descriptions or material disclosures.
Our liability is strictly limited to the amount paid for the purchased product.
Governing Law & Dispute Resolution
These Terms of Service are governed by the laws of Lithuania. Any disputes arising from these Terms shall be resolved through:
Negotiation – We encourage customers to contact our support team first.
Mediation – If an agreement is not reached, disputes may be mediated by a neutral third party.
Legal Proceedings – If necessary, disputes will be settled in Lithuanian courts.
Privacy & Data Protection
Your privacy is important to us. We handle all collected data ethically and in compliance with applicable laws. Please refer to our Privacy Policy for full details on how we collect, use, and store your personal information.
We do not sell, trade, or misuse customer data. Emails collected for marketing purposes are used solely for promotional and order-related updates, and users can opt out at any time.
Amendments to These Terms
We reserve the right to update or modify these Terms at any time. Any significant changes will be posted on this page, and continued use of our website signifies your acceptance of the revised Terms.