Who we are
Welcome to Kick N Drip! Your privacy is extremely important to us, and we are committed to handling your personal information with transparency, security, and care. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our services. By using our website, you acknowledge and agree to the practices described in this policy.
Information We Collect
When you place an order or create an account, we collect personal information such as your name, email address, phone number, billing and shipping address, and payment details. This information allows us to process your order efficiently and ensure smooth delivery.
Additionally, when you browse our website, we may collect technical data such as your IP address, device type, browser version, and browsing behavior. This helps us improve our website’s functionality and provide a better user experience. If you subscribe to our newsletter or marketing updates, we collect your email address and marketing preferences to send you relevant promotions and updates.
How We Use Your Information
The information we collect is primarily used to fulfill your orders, process payments, and ensure successful delivery. Your contact details allow us to provide customer support, update you on your order status, and notify you about important service-related updates.
With your explicit consent, we may use your email address to send marketing communications about new arrivals, special promotions, and exclusive offers. However, we strictly respect your preferences, and you can opt out at any time. We also use collected data to analyze website performance, prevent fraudulent transactions, and enhance our overall service quality.
Email Marketing & Communication
We take email privacy and consent very seriously. We only send marketing emails to users who have voluntarily subscribed to our mailing list. If you receive an email from us, it is because you have either signed up on our website, made a purchase, or explicitly agreed to receive promotional content.
Your email data is securely stored and is never sold, rented, or shared with third-party marketers. Every marketing email includes an easy-to-find unsubscribe link, allowing you to opt out of future promotional emails with a single click. Even if you choose to unsubscribe, we may still send you essential service emails related to your order, such as purchase confirmations, shipping updates, or important account notifications.
Cookies & Tracking Technologies
To improve your browsing experience, we use cookies and similar tracking technologies. Cookies help us remember your preferences, analyze website traffic, and optimize our services for better performance. Some cookies are necessary for basic website functionality, while others help us provide personalized recommendations based on your interests.
You have full control over cookie settings and can manage or disable them through your browser preferences. However, disabling cookies may affect certain website features, such as personalized recommendations or faster checkout processes.
Data Security & Protection
At Kick N Drip, we prioritize the security of your personal data. We implement industry-standard security measures, including SSL encryption, secure payment processing, and regular security audits, to protect against data breaches. Your payment information is never stored on our servers and is processed securely through trusted third-party payment providers.
Access to customer data is strictly limited to authorized personnel who require it for order fulfillment or customer support. We continuously review and improve our security protocols to ensure your information remains protected.
Your Rights & Choices
As a customer, you have the right to access, update, or delete your personal data at any time. If you believe any information we hold about you is incorrect, you can request a correction. If you wish to delete your data entirely, we will process your request unless legal or operational requirements prevent us from doing so.
You also have the right to withdraw your consent from marketing communications at any time. If you no longer wish to receive promotional emails, you can click the unsubscribe link in any marketing email or contact us directly. Additionally, you can request a copy of the data we hold about you and inquire about how it is being used.
Third-Party Services
To operate efficiently, we may work with trusted third-party services, such as payment processors, shipping carriers, and analytics providers. These third parties only receive the minimum information required to complete their tasks and are obligated to handle your data securely and in compliance with privacy regulations.
We do not share, sell, or disclose personal information to third-party advertisers. Any external service providers we work with must comply with data protection laws and adhere to strict confidentiality agreements.
Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and if significant changes occur, we will notify customers via email. We encourage you to review this page periodically to stay informed about how we protect your privacy.